General Resources
- 211 – MA non-emergency hotline
- Community Action Pioneer Valley (CAPV)
- Massachusetts Immigrant and Refugee Advocacy (MIRA) Coalition – Know your rights
- International Language Institute (ILI)
- Center for New Americans
- Community Legal Aid
- MA Legal Resource Finder
- Disability Law Center – Massachusetts Protection and Advocacy
Resources for Food
- Manna, Northampton
- Northampton Survival Center – serves Northampton, Easthampton, Hadley, and the hilltowns
- Amherst Survival Center – serves eastern Hampshire County and some of southern Franklin County
- Center for Self-Reliance Food Pantries – serves Franklin County and Athol
- Project Bread FoodSource Hotline and Resources
- Getting SNAP (food stamps)
Resources for People Experiencing Homelessness
- Craig’s Doors Amherst & Hadley
- CSO Shelter Northampton
- ServiceNet Shelter Information (Franklin and Berkshire Counties)
- Western MA Network to End Homelessness
- Three County Continuum of Care Resources
- Mass.gov – Homelessness Prevention Resources
- Find Emergency Family Shelter
- Mass.gov – HomeBASE
- Job search resources and tips for people experiencing homelessness
- Assurance Wireless / Safelink Wireless – Free cell phone for income-qualified individuals and households
Resources for Renters
- Housing Navigator MA – Search affordable housing in MA
- Mass Housing Info – For Tenants
- MassHousing
- MassHousingInfo – Health and Safety
- Way Finders
- Mass.gov – Applying for Rental Assistance
- Mass.gov – How to Apply for Public Housing
- Mass.gov – A Guide to Getting Housing Assistance
- MA Fair Housing – Housing Discrimination
- Home Energy Assistance Programs
- MA Good Neighbor Energy Fund
- Alternative Heating Safety
- Induction Cooktop Lending Libraries
- Space Heater Safety
- Town of Amherst Assistance for Renters and Homeowners – Flyer | English application | Spanish application
Resources for Prospective Homeowners
- My Mass Home
- MassHousing
- First-Time Homebuyer Education Workshops – held every month except December
- Frameworks
- CHAPA
- FTC How to Get Your Free Annual Credit Report
- MassHousingInfo – Homeowner’s Insurance
- MassHousingInfo – For Prospective Buyers
Resources for Homeowners
Resources for Small Businesses & Self-Employed People
- Massachusetts Growth Capital Corporation (grants and resource guide)
- Massachusetts Small Business Development Center Network (MSBDC)
- Franklin County CDC (small business support, food processing center, and lending)
- Hilltown CDC
- Common Capital
- Center for Women & Enterprise
- SCORE